Privacy Policy

Last Updated: February 2026

 

Mimpi Nusantara Asia (“Mimpi”, “we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, submit an inquiry, or travel with us.

This policy complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for visitors and clients from the European Union.

1. Who We Are

Mimpi Nusantara Asia is a travel design company based in Indonesia, specializing in tailor-made journeys across the Indonesian archipelago.

 

Contact


Postal address: Jl. Beji Ayu No.6B, Seminyak, Kec. Kuta, Kabupaten Badung, Bali 80361

Email address: llesclech@pulsetravel.net

2. What Personal Data We Collect

When you visit our website

  • IP address
  • Browser type and device information
  • Pages visited and time spent
  • Cookies and analytics data


When you submit an inquiry form

  • Name
  • Email address
  • WhatsApp number 
  • Travel preferences and interests
  • Any information you choose to share


When you book a journey with us (outside the website)
Additional personal information may be collected directly and privately by your Travel Designer:

  • Passport details
  • Date of birth and nationality
  • Emergency contact information
  • Dietary, health, or accessibility information (if relevant)
  • Payment and billing information

3. How We Use Your Data

We use your personal data to:

  • Respond to your inquiry
  • Design and organize your tailor-made journey
  • Communicate with you before, during, and after your trip
  • Arrange services with our local partners
  • Improve our website and services
  • Comply with legal and regulatory requirements

We never sell your data.

To manage inquiries and travel projects, we use a secure itinerary management system (ODYS) operated by Evaneos. When you submit an inquiry form on our website, your information is automatically transmitted to this system, which we use exclusively to handle client communication and trip design. ODYS acts solely as a data processor on our behalf and processes personal data strictly under Mimpi’s instructions.

4. Sharing Your Data

At the inquiry stage, we do not share your personal data with partners. Only once you decide to proceed with a journey and necessary travel details are collected, we may share relevant information with:

  • Accommodation providers
  • Local guides and transport companies
  • Activity and excursion providers
  • Government authorities when required for travel permits or regulations

All partners receive only the data strictly necessary to perform their service and are selected based on strict professional and ethical standards.

5. Data Storage, Security and Retention

Mimpi Nusantara Asia applies appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, or disclosure. Access to data is restricted to authorized team members and trusted partners involved in organizing your journey. While no digital system can be guaranteed fully secure, we continuously review and strengthen our data protection practices. We retain personal data only for as long as necessary to organize your trip, comply with legal obligations, and maintain client communication, unless deletion is requested. In some cases, data may be anonymized for internal analysis.

6. Cookies and Analytics

Our website uses cookies and analytics tools to understand how visitors use our site and improve user experience. You can control or disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Request limitation of data processing

To exercise these rights, please contact: llesclech@pulsetravel.net

8. Data Retention

We retain personal data only as long as necessary:

  • For handling your inquiry
  • For the duration of your trip organization
  • For follow-up communication, unless you request deletion

9. International Data Transfers

As we operate in Indonesia and work with international travelers, your data may be processed outside your country of residence. Appropriate safeguards are in place to ensure data protection.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Mimpi Nusantara Asia

Postal address: Jl. Beji Ayu No.6B, Seminyak, Kec. Kuta, Kabupaten Badung, Bali 80361

Email address: llesclech@pulsetravel.net